Riverside Partners Completes Growth Equity Investment In Vocollect, The Leader In Voice Solutions

BOSTON (July 7) – Riverside Partners, based in Boston, Mass., is pleased to announce that it has completed a growth equity investment in Vocollect, Inc. This investment is designed to accelerate Vocollect’s growth through a variety of ongoing initiatives including, geographic expansion and product development efforts, as well as to expand the penetration of Vocollect Voice into markets beyond supply chain and healthcare.

Vocollect is the world leader in voice enabled workforce productivity solutions for mobile workers. Vocollect’s supply-chain business was founded more than 20 years ago. The company provides voice applications for use across core supply-chain functions, such as distribution centers and warehouses. Vocollect helps customers reduce costs, increase worker productivity and accuracy, and improve safety and worker satisfaction. Every day Vocollect Voice is used by over 250,000 workers worldwide to distribute more than $2 billion dollars’ worth of goods to customer locations.

Vocollect Healthcare Systems’ AccuNurse voice-assisted care solution is used by nurse aides for the management and documentation of patient care in skilled nursing facilities (SNFs). Organizations using AccuNurse benefit from reduced paper processing, lower operating costs, increased reimbursements and improved quality of care.

“Vocollect’s voice-enabled workforce productivity systems are widely recognized for streamlining supply-chain workflows, and enhancing worker performance and accuracy. Beyond their success in the supply-chain business, we were impressed by the success of Vocollect’s management in leveraging the company’s core technology to enter the healthcare IT market. Vocollect’s healthcare products enable SNFs to deliver more effective patient care, increase worker productivity, and reduce the administrative costs of compliance. Riverside is excited to partner with Vocollect’s co-founder and CEO Roger Byford, and we look forward to working with Roger and his team to further the company’s growth,” said Steven F. Kaplan, general partner of Riverside Partners.

“Vocollect was looking for a partner that brought more than just capital to the company. The existing shareholders and management wanted a value-added partner with deep domain experience in the technology and healthcare markets. We believe the team at Riverside Partners is well-suited to help Vocollect build on its strong foundation and accelerate our growth,” said Roger Byford, Vocollect CEO.

“In today’s challenging economy, it is gratifying that Riverside sees the vast potential of voice in helping organizations achieve a higher level of business performance. This investment in Vocollect’s future will further enable us to continue our strong level of innovation and research so that we can identify and address unmet market needs, as well as expand our current leadership position in existing markets,” Byford said.

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About Riverside Partners

Founded in 1989, Riverside Partners is a middle market private equity firm focusing on growth-oriented companies in the healthcare and technology industries. Riverside is particularly experienced at partnering with founders, owners and management teams, and it brings substantial domain expertise and operating experience to its portfolio companies. The partners at Riverside have managed more than $500 million in investments in over 50 companies. The firm is currently focused on companies with revenues between $20 - $200 million and with $5 - $25 million of EBITDA.

About Vocollect

Vocollect, Inc. is the number one provider of voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance through voice. Every day Vocollect enables over 250,000 workers worldwide to distribute more than $2 billion dollars’ worth of goods from distribution centers and warehouses to customer locations. A global team of over 2,000 supply chain reseller and channel partner experts supports Vocollect Voice offerings in 55 countries and in 26 languages. Vocollect VoiceWorld Suite integrates with all major WMS and ERP systems, including SAP, and supports the industry’s leading mobile computing devices. For more information, visit www.vocollect.com.

Vocollect®, Vocollect Voice® and VoiceWorld Suite™ are trademarks of Vocollect, Inc. All rights reserved.

About Vocollect Healthcare Systems

AccuNurse voice-assisted care from Vocollect Healthcare Systems, Inc. makes it easy for care staff to retrieve care needs on-demand, chart activities as they are completed, and Silent Page each other for help. Organizations using AccuNurse benefit from lower operating costs, maximized reimbursements and improved quality of care. Vocollect Healthcare Systems is a subsidiary of Vocollect, Inc.

AccuNurse® and Silent Page™ are trademarks of Vocollect Healthcare Systems.

CONTACTS:

RIVERSIDE PARTNERS CONTACT:
Steven F. Kaplan
General Partner
Riverside Partners, LLC
skaplan@riversidepartners.com
617-351-2820

VOCOLLECT COMPANY CONTACT:
Susan Muttart
Vocollect
scmuttart@vocollect.com
412-349-2543

Vantagem de Vocollect Voice

No ambiente complexo do armazém e do centro de distribuição, a acuracidade e a produtividade são primordiais. É por isso que a tecnologia baseada em voz está provocando uma reavaliação dos processos e procedimentos do armazém para determinar os resultados quantitativos do negócio. Com a capacidade “mãos e olhos livres", Vocollect Voice fornece soluções que podem produzir um valor real ao longo de todas as áreas do armazém. Aprenda como Vocollect pode usar a tecnologia de voz para ajudar a melhorar a excelência operacional. Contate a Vocollect hoje e conheça os resultados comerciais reais que poderá alcançar.

Produtos & Soluções

Cada relação com nossos clientes começa com entender a fundo seus exclusivos desafios de negócios. Quais são as verdadeiras motivações do negócio para o potencial projeto? Com uma compreensão clara de quais são os impulsores do seu negócio, podemos então aplicar nossa ampla experiência em armazéns e na indústria para desenhar coordenadamente uma recomendação que cumpra com as metas do seu negócio e também capitalize seus processos de melhores práticas para maximizar o retorno sobre o seu investimento, ao mesmo tempo em que assegura a máxima aceitação por parte dos membros da sua equipe.

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